Testimonials

Jan Borthwick Borders Property For Let Ltd

My company is a member of the CLA because we are keen to promote good practice and fair and honest dealings with landlords and tenants alike.


Elaine Macdonald, First Avenue Properties

Membership allows me to send my staff on up to date training and ensures we are kept up to date with legislative changes and advice as to how best to implement regulatory changes to remain compliant.


Eduardo Prato, Martin & Co Aberdeen

No matter how big or small a Scottish letting agency may be, we all benefit from the representation, training and support that the CLA brings to the industry.


Angela Watt, Watt Property Management

The CLA is an excellent forum, with a good grasp of the problems facing the private rented sector, lobbying on behalf of the industry for realistic and progressive change.


Helen Mitchell, Lothian & Borders Property Management

The CLA ensures that letting agents adhere to a code of conduct which promotes professional good practice. This can only be a selling point to both tenants and landlords alike.


Sarah Harley, Margaret Duffus Leasing

Keeping in touch with increasing industry changes, access to articles, forums and information.


Jackie Knox, Ayrshire Letting By A.L.B.A

We are proud to be a member of the CLA as we are dedicated to ensuring our clients have a strong voice in the ever changing legislation for the lettings industry.


Kim Godwin, Martin & Co Cupar

We joined the CLA to demonstrate our desire to provide a professional service and represent our industry at the highest level.


Christeen McKay, CKD Galbraith Perth

CLA and ARLA keep us informed of new and updated legislation which allows us to advise our landlords of matters which affect their business.  Our landlords are safe in the knowledge that they have qualified agents working on their behalf.


Stewart Renton, McArthur Renton Letting Ltd

Being affiliated to a professional body adds strength and credibility to my business and helps promote my core values.


Colin Macmillan, Glasgow Property Letting Ltd

We joined the CLA to give our company more professional credibility in the marketplace and have been delighted with the response we have had from both landlords and tenants.


James Moore, Cathedral City Estates Limited

Membership will demonstrate a commitment to adhere to the standards demanded by the CLA of its members. This in turn will give confidence to new and existing customers that they are dealing with a professional and forward thinking organisation.


Angela Laird, Tailored Lettings Ltd

Self regulation shows commitment to improving the image of our business to both landlords and tenants.  Joining SAL/LAS/CLA allows us to get on with the job of building our business knowing we have both support and legislative guidance when required. Being part of these organisations keeps us up to date with an ever changing market, thus allowing our business to quickly adapt as required without much impact on daily running. We always feel ahead of the game rather than playing catch up.


Lyndsay Yuill, rentlocally.co.uk

We’ve been members of SAL for five years and now of course we’re part of the Council of Letting Agents wing. We like the support and training they give our staff. We also like the fact they lobby on our behalf for legislation changes.

Landlord

Mike Linn, LinnMac Property

SAL and the CLA provide an excellent source of support and information which we have found invaluable.


Duncan McDonald, Broughton Property Management

The CLA provides an informed and respected platform, well placed to represent the views of agents large and small and which is helping regain public trust.


Susan Acktemel, Homes for Good (Scotland) CIC

Being a member of CLA allows me to keep up to speed with changes in the industry at a critical time, network and gain support from my peers and influence the way our industry operates.

Landlord

Mark Higgins, Scottish Property Centre

Being members of SAL is important to all our staff because it keeps us fully up to date with all the latest industry news and abreast of any changes or legislation that may be occurring. It’s also a great way to interact with other members of the letting community.


Alex Thompson, Lawson & Thompson Ltd

As a new business, the CLA has been instrumental in helping us in a number of ways - particularly the legal advice line for assisting us with our mandates and documentation.


Susan Johnston, Martin & Co Dundee

I am a supporter of SAL for 14 years, and now of the CLA as they are the best organisation who represent landlords and agents to the government and to the Scottish Parliament.


Derek MacIntosh, MacFlats

Being a member of the CLA has kept me up to date with the industry and has made me more aware of my own responsibilities on running a letting agency.


Derek Andrews, Cunninghame Properties

Members should be encouraged to join such an organisation thereby ensuring that they are willing to comply with the code of conduct etc.


Chris Minchin, CDM Lettings

The CLA works hard to act for members while providing a sound code of conduct to adhere to.


Jacqueline Malley, County Rentals

We have found membership of the CLA very useful to keep abreast of changes in legislation and the raising of standards within a much maligned industry.


Anne Duncan, Duncan McKenzie Property

SAL and the CLA has been an invaluable source of advice for my business throughout the years, and continues to do so in my next phase of growth.


Shona Harrower, Colinton Lettings

Colinton Lettings have been members of the Council of Letting Agents since its inception and prior to that were long term letting agent members of the parent body Scottish Association of Landlords. The legal helpline and free training are very professionally delivered and the annual conference is always interesting & relevant as well as a useful forum for meeting potential new suppliers.


Stewart Sutherland, 9% Property Management

Being a member of the CLA has helped us to ensure we keep up to date with new industry legislation and has provided useful resources and training.


Jack Ramsay, Westburn Services

I am a member as SAL membership adds credibility to my business along with support, training and guidance.


Sean McCrory, Lettings Inverness Ltd

The CLA offers a wealth of up to date information on our industry, it gives the lettings agents a voice when we would otherwise not be heard.


Angela McAllister, KeyCentral Property Management

We joined SAL in order to affiliate ourselves with a professional body and are overwhelmed with the good advice, both legal & practical that we have received since joining.


Chris Mackenzie ELPM (East Lothian Property Management Ltd)

Being a member shows that we care about this industry, its importance to be regarded as following best practice and providing an excellent service to our clients both landlords and tenants.


ESPC Lettings (Edinburgh)

ESPC Lettings is proud to be a member of the Council of Letting Agents (CLA). The CLA is ideally positioned to represent the interests of letting agents throughout Scotland and enables us to work closely with landlords and tenants alike to raise standards in the Scottish rental market which we believe is vital for the industry.

ESPC Lettings

Alyson Caddis, The Property Box (Scotland) Ltd

We strive to keep landlords informed of new regulations and help make positive changes within the private rented sector.


Ron Hastings, Borders Country Lets

As a professional letting agency it is important that we are seen to be governed by professional standards. In an increasingly rights aware society we need to keep in touch with the fast changing regulations and maintain the highest standards of compliance and effectiveness, to be seen to be acting fairly both to our paying clients the landlords and those who consider themselves clients the all important tenants.


Robert Primrose, Rentahome (Scotland) Ltd

It is very important to be seen by clients and tenants that they are dealing with an agent who belongs to an appropriate professional body.


Therese O'Donovan, Gladstones

Membership of the CLA gives us access to valuable resources offered by SAL and excellent training from LAS. The CLA is the only membership organisation worth joining that truly represents agents in Scotland.


Michael Annandale, moo-let.com

Being a member of CLA is invaluable and does not only allow us to keep up to date with all new legislation but we view CLA as our man/woman in our corner should we ever need one.


Moira Devlin, Lowther Homes

Membership allows staff to attend courses and also keep the team updated with new legislations etc.


Harry Coates, Belvoir Lettings, Perth

I believe that the CLA is a body which has the ear of the Scottish Government, and will be at the forefront of promoting good practice among agents, it is difficult to think of a reason why an agent would not want to be seen to be a member.


Mike Foote, Town and Gown

Town and Gown Property Letting feel the professional background that SAL/CLA offer give confidence to both our clients and tenants.

Landlord

James & Liz O’Brien, Let it B Lettings

We find it helpful to know that there is another body working on our behalf and keeping us updated with legislation.


Diarmid Mackenzie Smith, Rettie & Co

The letting industry needs a voice to ensure good practise is praised and poor practise is condemned - CLA is striving to do this.


Nicki Simmons, Lettsmore Property Agents

We joined SAL/CLA on the recommendation of another letting agent. They have been a fantastic support to us as a new letting agency and are always on hand to offer support and assistance. We would encourage all letting agents to join and use this service to support one another.


Brian & Susan Napier, Napier Property Ltd

We became members in the hope that clients would see that we did want to live by the rules and also actively work in their best interests, be they landlord or tenant.


Brian Jardine, Annan Properties

All letting agents should be members of a regulatory body of sorts. Being a member of CLA shows landlords and tenants that you are trying to do things right.


Irene Callander, Novantie

Any help or assistance that is required is easy to access and the training available is fantastic.


Caroline Swan, S&D Lettings

As a landlord and a letting agency we find SAL & CLA invaluable for keeping up to date with new and proposed regulation and for giving us a voice in the Scottish Government.


Pauline To, To Letting

I find that being part of CLA gives us up to date news on any new legislation. We are also able to let our landlords know we are part of the CLA. To letting are now a well known brand, and a multi award winning agent.


Nora Rojas-Sinclair , Martin & Co Kirkcaldy

CLA does a brilliant job of supporting people in the lettings industry.  It offers information, education & raises the industry’s standards.


Colville Johnston, Personal Letting Ltd

SAL and the CLA have a clear balanced view of the profession and act as an excellent conduit between tenant ,landlord, agent and legislation.


Andy White, Penny Lane Homes Renfrew

I believe all agents should be registered and this will raise the standard of our industry and the CLA is just the first step on this ladder.